How to Reset Hewlett-Packard (HP) All-in-one Printers

Follow steps below to reset Hewlett-Packard (HP) All-in-one Printers (products with keypads only). Resetting your printer will reset your printer to its original state.

 

Resets for all HP all-in-one printers with keypads:

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold “# and 6″ keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

For Box-type models (No Keypads):

1. Unplug the power cord from the printer.
2. Wait for 30 seconds.
3. Plug the power cable back in the printer and turn it on.

Reset HP Photosmart C4200 series, C4300 series and C4400 series Procedure:

HP Photosmart C4200 Series:

• HP Photosmart C4205
• HP Photosmart C4210
• HP Photosmart C4240
• HP Photosmart C4250
• HP Photosmart C4270
• HP Photosmart C4272
• HP Photosmart C4273
• HP Photosmart C4275
• HP Photosmart C4280
• HP Photosmart C4283
• HP Photosmart C4285

HP Photosmart C4380 Series Includes:

• HP Photosmart C4380
• HP Photosmart C4383
• HP Photosmart C4385

HP Photosmart C4400 Series Includes:

• HP Photosmart C4435
• HP Photosmart C4440
• HP Photosmart C4450
• HP Photosmart C4472
• HP Photosmart C4473
• HP Photosmart C4480
• HP Photosmart C4483
• HP Photosmart C4485

Steps:
1. Press Cancel and Power, at the same time.
2. Then, the Unit will ask for a Key Combo, press blue, green, gray buttons (in order) for this.
3. “Support Menu” should appear.
4. Go to Resets menu and use the semi-full reset.
Support Menu
(Blue for Up, Gray for Down and Green for OK)
* Firmware Revision (hint:push gray button to move to the next menu item)
* Scan Diagnostics Menu
* Reports Menu
* Print Tests Menu
* System Configuration Menu
* Resets Menu
* Information Menu
Alternate reset procedure (for older products):
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.

Reset for the Photosmart C5100 Series:

* HP Photosmart C5140 All-in-One Printer
* HP Photosmart C5150 All-in-One Printer
* HP Photosmart C5175 All-in-One Printer
* HP Photosmart C5180 All-in-One Printer
* HP Photosmart C5183 All-in-One Printer
* HP Photosmart C5188 All-in-One Printer
* HP Photosmart C5190 All-in-One Printer
Steps:
1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
3. Just turn on the printer and configure your printer new


Resetting Your Hewlett Packard Printer's Estimated Ink Level

 

 

Understanding Your Printer's Estimated Ink Level:

     The newer Hewlett Packard printers have included in the software that comes with their printers, a "toolbox" that includes a section called Estimated Ink Level.  Its a great tool that allows you to keep track of how much ink is left in your cartridges so you don't start a big print job and get stranded out of ink in the middle of it.  The only problem is that has become quite troublesome on those who wish to refill their cartridges.  If you refill your cartridge or have someone else refill your cartridge, it will read as low or empty when you try to print with the cartridge.  How does HP do it?  They started embedding a serial number in the contact strip located on the back of the cartridge.  The printer remembers that serial number and gives the message of low or out of ink.  The internal memory is located in the printers firmware and is not in the software.  It will remember the previous two cartridges ink level.  We have posted various ways to reset the ink levels so your Estimated Ink Level will read full again.  Click on your printer cartridge number below to find out how.

Resetting the Hewlett Packard 51645a (#45) or C6115 (#15) Black Ink Cartridge Estimated Ink Level

There are a few different ways to get the estimated ink level to read full on your HP toolbox.  To better understand the procedure you are about to follow, it helps to know what causes your cartridge to read empty.  There is a serial number embedded in the electrical that allows the printer to keep track of each cartridge's activity.  The printer will remember the previous two cartridges that have been inserted.  After a third cartridge has been inserted, the memory of the first cartridge is dumped and lost forever.  After that, if the first cartridge is reinserted into the printer, it will read full again even though it may actually be empty.  Listed below are three procedures to reset the estimated ink level on a #45 or #15.  One of the three will work, so if the first one doesn't, proceed to the second reset method and so on.

 

To reset the HP 51645 (#45) or HP C6115 (#15):

Reset Method 1:

1.  Refill your cartridge using your Mr. Ink Jet refill kit.

2.  Following the diagram at right, place a piece of adhesive tape covering the only the four blue colored contacts (a contact is the individual copper square).  Make sure that only those four are covered and no others. 

3.  Place cartridge in the printer.  The printer may tell you that there is a problem with your cartridge.  Ignore this message.  The printer may print an alignment page.  If so, allow it to do so.

4.  Take the cartridge out of the printer.  Remove the tape from the four blue contacts.  Place the tape over the four red colored contacts.  Make sure that only those four are covered and no others.

5.  Follow step 3 again.

6.  Take the cartridge out of the printer for the final time.  Take the remaining tape off and place back in the printer.  The printer should print out an alignment page and the estimated ink level in the toolbox should read full. 

Reset Method 2:

     If Reset Method 1 did not work on your printer, go through the same procedure again, but this time using the green colored contacts in step 2 and the brown colored contacts in step 4.  This method is more commonly used for the #15 or in the later officejet printers.

Reset Method 3:

    If neither of the reset methods above worked, you can cycle cartridges through to reset the level.  You will need two extra cartridges and the one you refilled.  First, put the refilled cartridge in the printer.  Allow it to recognize the cartridge and print an alignment page.  Take that cartridge out and place in the first extra cartridge.  Allow it to recognize and print an alignment page.  Take the first extra cartridge out and place the second extra cartridge in.  Allow it to recognize and print an alignment page.  Take the second extra cartridge out.  Place the refilled cartridge back in the printer.  It will print an alignment page and then the estimated ink level will be reset to full.

Resetting the Hewlett Packard C6656A (#56) or C8727A (#27) Black Ink Cartridge Estimated Ink Level

There are a few different ways to get the estimated ink level to read full on your HP toolbox.  To better understand the procedure you are about to follow, it helps to know what causes your cartridge to read empty.  There is a serial number embedded in the electrical that allows the printer to keep track of each cartridge's activity.  The printer will remember the previous two cartridges that have been inserted.  After a third cartridge has been inserted, the memory of the first cartridge is dumped and lost forever.  After that, if the first cartridge is reinserted into the printer, it will read full again even though it may actually be empty.  Listed below are two procedures to reset the estimated ink level for the #56 and #27.

To reset the HP C6656A (#56) or HP C8727A (#27):

Reset Method 1:

1.  Refill your cartridge using your Mr. Ink Jet refill kit.

2.  Following the diagram at right, place a piece of adhesive tape covering the only the light blue colored contact (a contact is the individual copper square).  Make sure that only that contact is covered and no others.  *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

3.  Place cartridge in the printer.  The printer may tell you that there is a problem with your cartridge.  Ignore this message.  The printer may print an alignment page.  If so, allow it to do so.

4.  Take the cartridge out of the printer.  Leave the tape from blue contact on the cartridge.  Place another piece of tape over the red colored contact.  Make sure that only that contact is covered and no others.  *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

5.  Follow step 3 again.

6.  Take the cartridge out of the printer for the final time.  Take the remaining tape off and place back in the printer.  The printer should print out an alignment page and the estimated ink level in the toolbox should read full. 

Reset Method 2:

     If Reset Method 1 did not work on your printer, you can cycle cartridges through to reset the level.  You will need two extra cartridges and the one you refilled.  First, put the refilled cartridge in the printer.  Allow it to recognize the cartridge and print an alignment page.  Take that cartridge out and place in the first extra cartridge.  Allow it to recognize and print an alignment page.  Take the first extra cartridge out and place the second extra cartridge in.  Allow it to recognize and print an alignment page.  Take the second extra cartridge out.  Place the refilled cartridge back in the printer.  It will print an alignment page and then the estimated ink level will be reset to full.

Resetting the Hewlett Packard C6578AN or C6578DN (#78) Color Ink Cartridge Estimated Ink Level

There are a few different ways to get the estimated ink level to read full on your HP toolbox.  To better understand the procedure you are about to follow, it helps to know what causes your cartridge to read empty.  There is a serial number embedded in the electrical that allows the printer to keep track of each cartridge's activity.  The printer will remember the previous two cartridges that have been inserted.  After a third cartridge has been inserted, the memory of the first cartridge is dumped and lost forever.  After that, if the first cartridge is reinserted into the printer, it will read full again even though it may actually be empty.  Listed below are three procedures to reset the estimated ink level on a #78.  One of the three will work, so if the first one doesn't, proceed to the second reset method and so on.

To reset the HP C6578 (#78):

1.  Refill your cartridge using your Mr. Ink Jet refill kit.

2.  Following the diagram at right, place a piece of adhesive tape covering the only the four blue colored contacts (a contact is the individual copper square).  Make sure that only those four are covered and no others.   *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

3.  Place cartridge in the printer.  The printer may tell you that there is a problem with your cartridge.  Ignore this message.  The printer may print an alignment page.  If so, allow it to do so.

4.  Take the cartridge out of the printer.  Remove the tape from the four blue contacts.  Place the tape over the four red colored contacts.  Make sure that only those four are covered and no others.  *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

5.  Follow step 3 again.

6.  Take the cartridge out of the printer for the final time.  Take the remaining tape off and place back in the printer.  The printer should print out an alignment page and the estimated ink level in the toolbox should read full. 

Reset Method 2:

1.  Refill your cartridge using your Mr. Ink Jet refill kit.

2.  Following the diagram at right, place a piece of adhesive tape covering the only the blue colored contact (a contact is the individual copper square).  Make sure that only that contact is covered and no others.   *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

3.  Place cartridge in the printer.  The printer may tell you that there is a problem with your cartridge.  Ignore this message.  The printer may print an alignment page.  If so, allow it to do so.

4.  Take the cartridge out of the printer.  Leave the tape from blue contact.  Place another piece of tape over the red colored contact.  Make sure that only that contact is covered and no others.  *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

5.  Follow step 3 again.

6.  Take the cartridge out of the printer for the final time.  Take the remaining tape off and place back in the printer.  The printer should print out an alignment page and the estimated ink level in the toolbox should read full.

Reset Method 3:

    If neither of the reset methods above worked, you can cycle cartridges through to reset the level.  You will need two extra cartridges and the one you refilled.  First, put the refilled cartridge in the printer.  Allow it to recognize the cartridge and print an alignment page.  Take that cartridge out and place in the first extra cartridge.  Allow it to recognize and print an alignment page.  Take the first extra cartridge out and place the second extra cartridge in.  Allow it to recognize and print an alignment page.  Take the second extra cartridge out.  Place the refilled cartridge back in the printer.  It will print an alignment page and then the estimated ink level will be reset to full.

Resetting the Hewlett Packard C6657A (#57), C6658A (#58 Photo), or C8728A (#28) Color Ink Cartridge Estimated Ink Level

There are a few different ways to get the estimated ink level to read full on your HP toolbox.  To better understand the procedure you are about to follow, it helps to know what causes your cartridge to read empty.  There is a serial number embedded in the electrical that allows the printer to keep track of each cartridge's activity.  The printer will remember the previous two cartridges that have been inserted.  After a third cartridge has been inserted, the memory of the first cartridge is dumped and lost forever.  After that, if the first cartridge is reinserted into the printer, it will read full again even though it may actually be empty.  Listed below are two procedures to reset the estimated ink level for the #28, #57, #58.

To reset the HP C6657A (#57) or HP C8728A (#28):

Reset Method 1:

1.  Refill your cartridge using your Mr. Ink Jet refill kit.

2.  Following the diagram at right, place a piece of adhesive tape covering the only the blue colored contact (a contact is the individual copper square).  Make sure that only that contact is covered and no others.   *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

3.  Place cartridge in the printer.  The printer may tell you that there is a problem with your cartridge.  Ignore this message.  The printer may print an alignment page.  If so, allow it to do so.

4.  Take the cartridge out of the printer.  Leave the tape from blue contact.  Place another piece of tape over the red colored contact.  Make sure that only that contact is covered and no others.  *Please note that the contacts shown are colored for illustrative purposes only.  You will not have blue or red contacts on your cartridge.

5.  Follow step 3 again.

6.  Take the cartridge out of the printer for the final time.  Take the remaining tape off and place back in the printer.  The printer should print out an alignment page and the estimated ink level in the toolbox should read full.

Reset Method 2:

     If Reset Method 1 did not work on your printer, you can cycle cartridges through to reset the level.  You will need two extra cartridges and the one you refilled.  First, put the refilled cartridge in the printer.  Allow it to recognize the cartridge and print an alignment page.  Take that cartridge out and place in the first extra cartridge.  Allow it to recognize and print an alignment page.  Take the first extra cartridge out and place the second extra cartridge in.  Allow it to recognize and print an alignment page.  Take the second extra cartridge out.  Place the refilled cartridge back in the printer.  It will print an alignment page and then the estimated ink level will be reset to full.

How to Reset Printer Maintenance Message

Most printers use an internal page counter to determine when to display Perform Printer Maintenenace Messages. If you replace the maintenance kit parts you should reset the counter. HP LaserJet IIISi:   1. press Online until light goes off 2. Hold down MENU until PCL CONFIG MENU appears 3. press MENU until SERVICE MSG=ON appears 4. Press + or - key to change display to SERVICE MSG=OFF 5. Press ENTER/RESET MENU key to turn message off, the * will appear then press ONLINE HP LaserJet 4Si:   1. press ONLINE until light goes off 2. press MENU until CONFIG MENU appears 3. press ITEM until SERVICE MSG=ON appears 4. press + or - to change to SERVICE MSG=OFF 5. press ENTER key to turn message off, when the * appears press ONLINE HP LaserJet 5Si:   1. press MENU four times for CONFIG Menu 2. press ITEM to display SERVICE MESSAGE=OFF 3. press ENTER 4. press ONLINE HP LaserJet 4000/4050/4100/4150:   1. power off printer 2. Hold down ITEM & VALUE keys, turn on printer and release keys when RESET MAINTENANCE Count appears HP LaserJet 8100/8150:   1. power OFF printer 2. Hold down SELECT & JOB CANCEL then power ON printer- wait for display to go blank and LED's to light- release keys 3. press MENU then SELECT- SERVICE MODE will be displayed, then it will repeat the power up cycle and SERVICE MODE will again be displayed 4. press MENU to display SERVICE MENU 5. press ITEM until MAINTCOUNT is displayed 6. use +/- to zero out digits 7. press GO to return printer to ready HP 4200/4250/4300/4350   1. Power off printer 2. Hold down "SELECT" botton and power on printer until all three LEDs remain on then release. 3. Press the UP arrow until "New Maintenance Kit" appears. 4. Press "Select" again to reset HP LaserJet 9000:   1. power OFF printer 2. press and hold the check key, then power ON - release key when all three LED's come on and SELECT LANGUAGE is displayed 3. press the up arrow until MAINTENANCE KIT is displayed 4. press the CHECK key again to reset maintenance kit HP Color LaserJet 4500:   1. power OFF printer 2. Hold down CANCEL JOB & SELECT keys, turn ON printer wait until all three LED's come ON 3. press the right side of MENU +/- key, then press SELECT key 4. this will bring you into SERVICE MODE 5. press ITEM key until FUSER MAINTENANCE COUNT appears 6. press VALUE +/- to zero out 7. press SELECT to save 8. press GO to bring printer back to ready